Forum Discussion

loggor's avatar
loggor
Dedicated Contributor
4 years ago

OTP autofill does not work on Dropbox (language problem)

The OTP does not autofill on dropbox.com when the website's language is set to Português (Brasil).

Below is the html form of the OTP screen.

1Password Version: Not Provided
Extension Version: 2.0.5
OS Version: W10
Sync Type: Not Provided

browser extension

7 Replies

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  • loggor's avatar
    loggor
    Dedicated Contributor
    4 years ago

    I'm sending it again 1P_Tommy just give me a minute, I copied and pasted the e-mail address yaron posted but just noticed there is a typo in the domain.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    4 years ago

    loggor

    I was unable to find a message from you using the same email address you used in the community. Perhaps it's still in transit. Did you receive an automated reply with a support id? Can you share it?

    Thanks.

  • loggor's avatar
    loggor
    Dedicated Contributor
    4 years ago

    Hi @ag_yaron , I sent via e-mail, the forum won't let upload JSON files.

  • Former Member's avatar
    Former Member
    4 years ago

    Hey loggor ,
    Thanks for reporting this.

    Can you please grab the page's structure for us:

    1. Get to Dropbox's OTP field.
    2. Right click the 1Password extension icon on the top right corner of your browser and select "Help" -> " Collect Page Structure".
    3. Upload the page structure here or send it to us via email to mailto:support+x@1passsword.com

    Thanks :)