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mike48397289's avatar
mike48397289
Frequent Contributor
11 months ago

OTP stopped working all sites

As per subject - OTP stopped working all sites. I do not know why. I have tried manually typing in from the app. It is happening on ALL services.

Has anyone else had the same issue?

It is as though the time used to generate the code is incorrect.

Windows ARM Version - installed from MS Store
1Password for Windows 8.10.46 (81046026)
Windows 11

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

windows

2 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    11 months ago

    mike48397289

    I'm happy that you were able to resolve the issue. You're correct, your laptop's time has to match the correct time: https://time.is

    If the date and time on a device doesn’t match, you can adjust it: Adjust time on Windows

    Let me know if there's anything else that I can help you with.

    -Dave

  • mike48397289's avatar
    mike48397289
    Frequent Contributor
    11 months ago

    Please disregard this - I have noticed that for some reason my laptop is 15 mins out. I think that there is a feature request here to check the time of the local computer is in agreement to prevent loss of access.