Forum Discussion

Former Member's avatar
Former Member
3 years ago

Outlook - 2-factor authentication code is not automatically inserted (Safari)

Hello, when I want to check my email from Outlook (https://outlook.live.com/owa/ ) using the Safari browser and then log in, I am asked for the 2-factor authentication code. I have this set as defa...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey Former Member,

Sorry for the issue you are seeing filling your 2FA code on Outlook.

We have a known issue where if the URL changes, the 2FA code doesn’t autofill as we’d expect. Though, I’d like to confirm your exact flow before I can say for certain you’re running into this.

  • Does autofilling the one-time password from the 1Password icon in your browser toolbar work if you click 'Autofill' next to the item?
  • Is the 2FA field on a page with a different URL compared to where you first started autofilling with 1Password?

ref: dev/core/core#2514