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gmpalter's avatar
gmpalter
New Contributor
2 years ago

Passkey crashes PayPal app

I managed to create a passkey in the PayPal app on iOS. (Trying in Safari on both macOS and iOS said that the browser wasn't supported.) When I try to login to the PayPal app using my passkey, the...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello gmpalter! 👋

I'm sorry that you're running into trouble when saving passkeys on iOS. While 1Password is ready to support passkey authentication in iOS native apps, we are aware of an issue on iOS 17 that impacts users from being able to save and use passkeys to sign in.

We are working with our partners at Apple to find a resolution to this issue. You can continue to create and sign in using passkeys, with 1Password, in the Safari app.

BTW, when I saved the passkey, 1Password changed the name of my login item from "PayPal" to "paypal.com". Is this intentional?

Our developers are aware of this issue and hope to release a fix as soon as possible. I've added your report to the internal work item open here on our end.

-Dave

ref: dev/core/core#23706
ref: dev/core/core#23918