Forum Discussion

New Contributor

25 days ago

Solved

Passkey Edge Not Working

Hi,

Is there a known issue with Passkeys and the browser extension for Edge? I've tried two different sites today and neither are working.

Tried with Chrome and that seems to be working okay. I've cleared cache and cookies in Edge.

Versions:

Edge Extension: 8.10.74.21

Chrome Extension: 8.10.72.27

1Password Desktop version: 8.10.75

browser extension

windows

3 Replies

1P_Dave
Moderator
24 days ago
Hello MarkTheDaemon! 👋

Thank you for your patience. Our team has submitted a new version of 1Password in the browser (8.10.75.1) to the Microsoft Edge Add-ons Store that resolves issues with passkeys and this version is now available for download: 1Password – Password Manager - Edge Add-ons

Update to the latest version using this guide: How to keep 1Password up to date in your browser

Let me know if you still see issues with this version.

-Dave
1P_SimonH
Community Manager
24 days ago
Hi MarkTheDaemon,

You're exactly right that this is a known issue with the Edge extension. We have a new version of the extension being reviewed by Microsoft that should rectify this. This is also being tracked on status.1password.com, if you want to follow along there. I'm sorry for the inconvenience and we're working to get this solved as quickly as possible.
MarkTheDaemon
New Contributor
25 days ago
Sites were Atera and Sophos Central consoles.

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Hi,

Is there a known issue with Passkeys and the browser extension for Edge? I've tried two different sites today and neither are working.

Tried with Chrome and that seems to be working okay. I've cleared cache and cookies in Edge.

Versions:

Edge Extension: 8.10.74.21

Chrome Extension: 8.10.72.27

1Password Desktop version: 8.10.75

","body@stringLength":"375","rawBody":"

Hi,

Is there a known issue with Passkeys and the browser extension for Edge? I've tried two different sites today and neither are working.

Tried with Chrome and that seems to be working okay. I've cleared cache and cookies in Edge.

Versions:

Edge Extension: 8.10.74.21

Chrome Extension: 8.10.72.27

1Password Desktop version: 8.10.75

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Passkey Edge Not Working","moderationData":{"__ref":"ModerationData:moderation_data:155522"},"body":"

Hello MarkTheDaemon! 👋

Thank you for your patience. Our team has submitted a new version of 1Password in the browser (8.10.75.1) to the Microsoft Edge Add-ons Store that resolves issues with passkeys and this version is now available for download: 1Password – Password Manager - Edge Add-ons

Update to the latest version using this guide: How to keep 1Password up to date in your browser

Let me know if you still see issues with this version.

-Dave

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Hi MarkTheDaemon,

You're exactly right that this is a known issue with the Edge extension. We have a new version of the extension being reviewed by Microsoft that should rectify this. This is also being tracked on status.1password.com, if you want to follow along there. I'm sorry for the inconvenience and we're working to get this solved as quickly as possible.

Sites were Atera and Sophos Central consoles.

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