Forum Discussion

dmveron's avatar
dmveron
Occasional Contributor
2 years ago

passkey for Amazon app on Android will not save to existing record.

1password gave the me option to create a passkey when I used it to enter my username and password for the Amazon Shopping app on my Pixel 8 Pro. The odd behavior is that it will not met me save it to...
android
BrendanR1P's avatar
BrendanR1P
Icon for 1Password Team rank1Password Team
2 years ago

Hi dmveron,

Within the Amazon Shopping app settings, if you tap Your Account > Login & Security, tap Edit beside passkey, then tap Add a passkey, would the 1Password app popup appear similar to the one shown in the screenshot below, allowing you to update an existing item or would only the option to save a new item appear?

-- Brendan