Forum Discussion

nicos18's avatar
nicos18
Frequent Contributor
6 months ago
Solved

Passkey issues on buddy.works

Hi,

Recently, buddy.works introduced passkey login.

While 1Password stores the passkey, on buddy.works the passkey is being identified as "Edge on Windows", and at the login screen, 1Password does not show up, and so I can't use the passkey stored in 1Password.

Thanks.

PS: I have the latest 1Password for Windows (8.10.72 (81072027) and Edge extension (8.10.72.27)

browser extension
windows
  • nicos18's avatar
    nicos18
    5 months ago

    Hello 1P_Dave​ 

    With 1Password for browser 8.10.75.1, I was able to create a passkey on buddy.works.

    Thank you.

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    5 months ago

    Hello nicos18​! 👋

    I'm sorry that 1Password isn't signing you in using your saved passkey. If you're still running into the issue using the latest version of 1Password in the browser (8.10.74) then I'd like to ask you to create a diagnostics report from 1Password in your browser:

    Send a diagnostics report (browser extension)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/passkey-issues-on-buddy-works/154855
    • Your forum username: Nicos18


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave

    • nicos18's avatar
      nicos18
      Frequent Contributor
      5 months ago

      Hello 1P_Dave​ 

      With 1Password for browser 8.10.75.1, I was able to create a passkey on buddy.works.

      Thank you.

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        5 months ago

        I'm glad that everything is working when using the latest version. Thank you for the update. 

        -Dave