Forum Discussion

morpheoush's avatar
morpheoush
New Contributor
5 months ago

Passkey not filling on Android

I keep running into an issue where the passkey can be created in both the app and website for shop.app / shopify.com and it can store in 1password but when you go to use it, it insists it must look in the default android store instead of 1password. I re-established the 1password autofill and other passkeys are fine, it's just this one that isn't recognizing.

Well, there are a couple honestly, but maybe 90% of the sites load just fine. Is there something different about some sites that make them not work?

android
passkeys

1 Reply

  • oilburner's avatar
    oilburner
    New Contributor
    1 hour ago

    I think I'm experiencing the same thing with shop.app with my Mac on Safari or Chrome. I had created a passkey in 1Password (I don't remember whether I did it on Mac or iPhone at the time) but now I can't get the website to trigger 1Password (extension or app) to use the passkey. It defaults to wanting to use the Mac's password keeper which I don't use. It does this both on Chrome and Safari. I have latest MacOS, latest Safari, latest Chrome as of 4/21.