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cipri_tom's avatar
cipri_tom
New Contributor
4 months ago
Solved

Passkey not supported

Hi,  I’m trying to create a passkey for a website , but it fails consistently . It turns out that 1Password version of passkey is not FIDO2 certified, so that’s why it is not working:  SwissID onl...
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  • 1P_Dave's avatar
    1P_Dave
    3 months ago

    Skyfay​ 

    I'm sorry for the inconvenience. Our team is still looking into the issue and has reached out to SwissID. Please see my post here. 

    Since we have an existing thread for the issue, I'll close this one. 

    -Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 months ago

Hello cipri_tom​! 👋

Thanks for reaching out! 1Password is FIDO2-compliant and we're also a member of the FIDO Alliance: We’ve joined the FIDO Alliance to build a better future for authentication

That being said, we've received reports from other customers that passkeys aren't working with SwissID and an internal work item is open to look into this further. I've added your report to the internal work item as well. Hopefully this can be fixed in the future, for the time being I suggest using other authentication options for the website in question such as a password and a second factor.

-Dave

#36659

  • cipri_tom's avatar
    cipri_tom
    New Contributor
    4 months ago

    Thanks for your reply! I was afraid my post got lost in the transition

     nice to hear that you’re already working on it! Would it be possible to write back when there are news ? 
    thank you!