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jwp's avatar
jwp
New Contributor
3 months ago

Passkeys Broken in Firefox

I have been moving to Firefox from Chrome and Passkeys are very inconsistent. Instead of being prompted with the 1Password popup I instead get the browser prompt This prevents any action from being taken until it is canceled which aborts the passkey request. For some sites such as Adobe the pass key lets me prompt with 1Password for others such as Home Depot it results in this:


1Password Version: 8.10.50
Extension Version: 8.10.48.25
OS Version: macOS 14.7
Browser: Firefox

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team

    Hello, jwp. Thank you for writing in.

    I'm sorry about the issue you're running into with 1Password in the browser. We have been able to reproduce the problem on the Home Depot website, where the browser's authentication prompt appears instead of the 1Password passkey pop-up. I've added you to the list of affected users for the ongoing issue with our development team.

    Could you please let me know if you're experiencing this issue on any other websites?

    -Evon

    ref: dev/core/core#32848

  • jwp's avatar
    jwp
    New Contributor

    I have been experiencing this on many other websites to the point I don't have a list. I'll try to update this post as I find others again.

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team

    Thank you for the information, jwp. I look forward to hearing back from you.

    -Evon