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Forum Discussion
bamwv
10 months agoNew Contributor
Passkeys created in browser work, but app for same services does not recognize passkey
I created passkeys for two shopping sites using Win11/Edge and updated existing logins in 1Password with them. Using them on the laptop in the browser works fine. 1Password prompts for both sites (Am...
1P_Dave
Moderator
10 months agoI'm sorry for the late reply. Please send an email to support+forum@1Password.com
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