It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
Philippe23
2 years agoOccasional Contributor
Passkeys have ceased working in Firefox
Passkeys ceased working in the 1Password Android Beta on Firefox. (Only the Google passkey prompts are displayed.)
Downgrading to the non-Beta (8.10.46 [81046023]) and they're working again.
U...
1P_Dave
Moderator
2 years agoHello Philippe23! 👋
I'm sorry that signing in with a passkey isn't working with the beta version of 1Password on your Android device. If you're willing, can you try the latest version of the beta (8.10.48-17) to see if you encounter the issue there?
If you do then I'd like to ask you to create a diagnostics report from your Android device:
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/148485/passkeys-have-ceased-working-in-firefox/
- Your forum username:
Philippe23 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave