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recrewt's avatar
recrewt
New Contributor
3 months ago

Passkeys Not Working on Android – Always Falls Back to Google, Despite Troubleshooting

Hi 1Password team and community, I'm a long-time 1Password user on Android, and while password autofill works perfectly, passkeys have never worked for me except for one random instance (can't recal...
android
passkeys
recrewt's avatar
recrewt
New Contributor
16 days ago

Experiencing the same issue on multiple apps, the passkey flow just seems clunky and unpolished. Would it be possible to simply allow users to deactivate this security check? It's always the same error that pops up whenever it fails, always has to do with the URL. If we could simply allow it to connect it'd solve this issue. Doesn't make sense that it takes months to fix something as trivial as this. It's really hurting the UX. I just want something that works constantly, and if it does fail at least have the option to bypass it and not be blocked by something like the URL. As a user I should be able to make those decisions. 

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    6 days ago

    recrewt​ 

    I'm sorry that you're running into multiple issues with passkeys, I've merged your posts together into one thread. Regarding the issue in your initial post, are you still seeing the same problems with the latest versions of Android and 1Password for Android? There have been quite a few improvements to autofill in the last few updates which might have improved the situation. Let me know if you're still seeing that issue today.

    The security warning can be caused by multiple different issues, if you're seeing the warning in multiple apps then we'll need to investigate those separately. Are you able to share the name of the other apps, aside from Costco, where you're seeing the passkey security warning? 

    -Dave

    Issue=FS-4398