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brettn's avatar
brettn
Frequent Contributor
3 months ago

Passkeys Not Working On Android 16

Hi all, I set up a Passkey for my government portal site on my PC. The Passkey works fine on both my PCs, but not on Android (16). How do I set up 1Password so it will use my Passkey on the governm...
passkeys
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 months ago

Hello brettn​! 👋

Thanks for the question! If you open the 1Password app on your Windows PC and then find the Login item for your government app, do you see the passkey there? If you do then that confirms that the passkey is saved in 1Password. 

Once a passkey is saved in 1Password, it become available on all devices where 1Password is installed. You can sign in using your passkey by following the steps in this guide: Use 1Password to save logins and sign in to apps and websites on your Android device

If you run into any issues then let me know. 

-Dave

Hoelder's avatar
Hoelder
Occasional Contributor
2 months ago

Hi Dave, the link in your answer doesn’t work. 

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    Hoelder​ 

    Thanks for letting me know! I've fixed the link now. 

    -Dave