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Former Member's avatar
Former Member
3 years ago

Password 7 fails to open during migration to Password 8

I used the password 8 installer and went ahead to convert my password 7 vault to 8. The app crashed and nuked Password 7. It created a zip of Password 7 app but it is corrupted. I can see the sqli...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

Also @jkirby if you encounter any troubles you are more than welcome to reach out to the team. They might be able to smooth over any hiccups. If you'd like to do that please use support@1password.com Apologies for the trouble.