Forum Discussion

Former Member's avatar
Former Member
3 years ago

Password 7 fails to open during migration to Password 8

I used the password 8 installer and went ahead to convert my password 7 vault to 8. The app crashed and nuked Password 7. It created a zip of Password 7 app but it is corrupted. I can see the sqli...
macos
dkg's avatar
dkg
Occasional Contributor
2 years ago

I am having a similar issue trying to setup a new MacbookAir M2 and transitioning the new computer from 1Password 7. The 1Password 8 "migration" screen stops and says "Waiting for data to be moved. Don't quit this app." and another dialog with an Exclamation Point -> "Don't make any changes until we contact you, if possible" and provides the support+migration@1password.com address. 4 emails sent, 3 hours later (Wed 1pm MST) and ZERO response...

What is up with that ??