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rleeden's avatar
rleeden
New Contributor
7 months ago
Solved

Password autofill on rsc.org.uk

When I try to login using 1password to https://secure.rsc.org.uk/account/login, the login is rejected. When I inspect the password field, I can see the correct and expected password (which works if I...
browser extension
windows
  • 1P_Timothy's avatar
    1P_Timothy
    6 months ago

    Thanks for following up and sharing those details rleeden​. That's very helpful.

    I had a hunch something was broken or corrupted in the item structure, so I think this would confirm that. In the other case I've personally seen like this, the item in question had been imported into an older version of 1Password, then changed again with the upgrade to the current version. Apparently something was lost or broken in translation, though in my experience this is very rare and not a foregone conclusion when moving items around between versions or password managers. My apologies again for any hassle here. 

    I'll go ahead and share this with folks internally so we can keep an eye out for similar cases, and look into replicating. If you run into this again, or if there's anything else we can help with, just let us know. Thanks again!

     

     

rleeden's avatar
rleeden
New Contributor
6 months ago

Further to my above message, I looked at the 'RSC - OLD' item via the CLI, and it looks odd! A redacted version (piping the op command through 'cat -v') is:

ID:         <REDACTED>
Title:       RSC - OLD
Vault:       Private (REDACTED)
Created:     3 years ago
Updated:     17 hours ago by Richard
Favorite:    false
Version:     9
Category:    LOGIN
Fields:
  ctl00$ctl00$MainContainer$MainContent$C014$ctl00$ctl00$EmailConfirmation:    REDACTED@REDACTED.com
  password:                                                                    [use 'op item get REDACTED  --reveal' to reveal]
  ctl00$ctl00$MainContainer$MainContent$C014$ctl00$ctl00$PasswordInput:        [use 'op item get REDACTED --reveal' to reveal]
  ctl00$ctl00$MainContainer$MainContent$C014$ctl00$ctl00$RSCShopSignUp:        M-bM-^\M-^S
URLs:
website:    https://www.rsc.org.uk/ (primary)

So looks like this record has somehow been corrupted.

1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
6 months ago

Thanks for following up and sharing those details rleeden​. That's very helpful.

I had a hunch something was broken or corrupted in the item structure, so I think this would confirm that. In the other case I've personally seen like this, the item in question had been imported into an older version of 1Password, then changed again with the upgrade to the current version. Apparently something was lost or broken in translation, though in my experience this is very rare and not a foregone conclusion when moving items around between versions or password managers. My apologies again for any hassle here. 

I'll go ahead and share this with folks internally so we can keep an eye out for similar cases, and look into replicating. If you run into this again, or if there's anything else we can help with, just let us know. Thanks again!