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Forum Discussion
fulles123
2 years agoNew Contributor
Password History Bug?
Is there an issue with password history? I don't seem to be able to access the immediate previous password on macOS, iOS or Windows. However, the website seems to show the correct password.
I ha...
Former Member
2 years agoI think a change in the Password History dialog would help to avoid confusion. I just went through a panic until I started to understand what is presented. Allow me to explain:
When you bring up the password history a dialog is shown with a list of dates and passwords. What is not obvious is that the dates shown are the dates when the password was taken out of service (removed). Some text to this effect would be useful. Perhaps add text to the right of the date: "Date password was retired".
The scenario I went through was:
1. Service indicates I need to change my password and put up a dialog
2. I opened 1P and changed my password, saved it and then copy pasted it to the service.
3. Oops, it was also asking me for the previous password (validation).
4. I open the password history and see several dates.
5. Since I am changing the password, I don't want today's password, so I selected the second entry (wrong).
6. Panic because it doesn't like the password.
7. I try again.
8. Then I look at the password and luckily realize the entry with today's date is not the new entry.