Forum Discussion

Andrew42's avatar
Andrew42
Super Contributor
2 years ago

Password not Unlocking

My issue is not quite what has previously been written about. I am a Beta and Nightly User. What has started recently and is now quite frequent is that unlocking via the extension icon does not...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello Andrew42,

Thank you for reaching out! I'm so sorry for the late reply.

I'd like to dig deeper into the issue you're experiencing with 1Password in the browser. I recommend sending an email to mailto:support+forum@1Password.com so that our support team can help you.

With your email please include:

  • A link to this thread: https://1password.community/discussion/144148
  • Your forum username: Andrew42

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

We look forward to assisting you further, Andrew42.

-Evon