I'm using an up to date android "moto g75 5g" with up to date google chrome browser app. I have not tried other phones or other browsers. Some days the 1password pop up works fine and then others...
So... I don't know what happened, but a couple days ago out of the blue there was a popup that said something like "1Password wants to use TouchID". I confirmed this (I rarely actually use TouchID on this machine because the display is closed, but I assumed it may also refer to other similar unlocking mechanisms) and since that time it appears that my watch unlocking works better than it did recently.
I guess that somehow 1Password lost or dropped some sort of registration for this mechanism that had been in place before, and then it stopped working properly? But then why was it working sometimes, but not all the time? Strange... and whatever prompted it to repair its setup now, I have no idea.
I'll watch things (ha!) and see how it goes in the future.
Former Member
4 years ago
@pNUBCxTU Thanks for breaking that down for me. I agree that being able to directly access your account online from the extension would be beneficial. I've filed a feature request for this on your behalf. Hopefully, this is something that our developers will consider in a future release.
Let us know if there's anything else we can do to help!
IDEA-I-635
Former Member
4 years ago
Hi @Jay_1P! Thanks for the response.
Yes, I have discovered the 1Password app - it does make editing logins a bit easier. But sometimes I don't have the app installed, so I would like to use the web UI to organize my logins.
The difference isn't the amount of clicks. It is the latency in loading "my.1password.com". In other words:
I type "my.1password.com", which takes time (even with browser autofill).
I need to wait for the page to load. Then I click login.
I then need to wait for the vaults to load... I click on a vault
I need to wait for the specific vault to load
Whereas, if I do the following:
Click on the extension (fast!)
Edit any random login (fast!)
I need to wait for the specific vault to load (common to the above)
Cancel the edit (very annoying)
I am able to get to my logins in significantly faster time than if I was to open the my.1password.com app. This is because editing a login in the extension automatically "logs me in".
Even with the "auto-lock" function set at 10 minutes, the 1Password web UI automatically logs me out if I type "my.1password.com" in the URL, so the first method is incredibly slow.
My request is therefore, if you don't have the app installed, given that you already log me in automatically when I edit a login, couldn't you just make it so that there is a button to just open the web UI? This lets me bypass step 4 ("cancel the edit").
I understand that this is saving mere seconds, and that installing the app does significantly reduce the time, but from observing other users of 1Password - they all do the same thing and abuse the EDIT button as a "go to 1password" button!!!!
Former Member
4 years ago
Hey @pNUBCxTU! Is your goal in going to your account at 1Password.com always to edit your logins? If so, it may be easier to simply use the 1Password app for that. However, if your goal is to access your account to change things like your payment method, then it's best to go straight to my.1password.com and sign in. Security is our top priority, so we do require that you enter your Account Password if you're starting a new session in the browser.
For some context, the extension was built to make saving and filling items easy. It is not meant to be used to manage and organize your logins or your account details. If you try to do that by editing an item, I would say that the extra steps you'd have to put in would take the same effort as going straight to my.1password.com and signing in from there. It is not really a good workaround.
If you simply want to be able to go to your account online without entering your Account Password as much, the best way to do that is to change the auto-lock settings with the steps here: https://support.1password.com/auto-lock/#manage-auto-lock-on-1passwordcom. Try that out, and if you have any further questions, please let us know.
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home","parent":{"__ref":"Category:category:discuss"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:cuxzj43862"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:discuss"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"theme":{"__ref":"Theme:customTheme1"},"boardPolicies":{"__typename":"BoardPolicies","canViewSpamDashBoard":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","args":[]}},"canArchiveMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","key":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","args":[]}},"canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"linkProperties":{"__typename":"LinkProperties","isExternalLinkWarningEnabled":true},"eventPath":"category:discuss/community:cuxzj43862board:1password/"},"ForumTopicMessage:message:155093":{"__typename":"ForumTopicMessage","uid":155093,"subject":"Password queried multiple times per day","id":"message:155093","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:155093","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:11256"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:155093"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:155093"},"body@stripHtml({\"truncateLength\":200})":" I use my Mac with the display closed and I rely on my Apple Watch for quick unlocking - works fine, though not perfectly, with the Mac itself. However, recently I've noticed (perhaps for a few weeks ...","body@stringLength":"1173","rawBody":"
I use my Mac with the display closed and I rely on my Apple Watch for quick unlocking - works fine, though not perfectly, with the Mac itself. However, recently I've noticed (perhaps for a few weeks now) that 1Password asks me for the account password several times most days. This worked a lot better before, and since I specifically configured 1Password to never ask for the password, I don't understand what's going on. I found a few other older threads on similar topics, but none of them had a visible solution.
Here are my settings - no clue by the way why the checkboxes in the \"unlock\" part are grayed out.
I should mention that Apple Watch unlocking works occasionally, I saw it just yesterday. This is 1Password for Mac 8.10.72 (81072027) on macOS 15.4.1.
I use my Mac with the display closed and I rely on my Apple Watch for quick unlocking - works fine, though not perfectly, with the Mac itself. However, recently I've noticed (perhaps for a few weeks now) that 1Password asks me for the account password several times most days. This worked a lot better before, and since I specifically configured 1Password to never ask for the password, I don't understand what's going on. I found a few other older threads on similar topics, but none of them had a visible solution.
Here are my settings - no clue by the way why the checkboxes in the \"unlock\" part are grayed out.
I should mention that Apple Watch unlocking works occasionally, I saw it just yesterday. This is 1Password for Mac 8.10.72 (81072027) on macOS 15.4.1.
Any pointers how to fix this?
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So... I don't know what happened, but a couple days ago out of the blue there was a popup that said something like \"1Password wants to use TouchID\". I confirmed this (I rarely actually use TouchID on this machine because the display is closed, but I assumed it may also refer to other similar unlocking mechanisms) and since that time it appears that my watch unlocking works better than it did recently.
I guess that somehow 1Password lost or dropped some sort of registration for this mechanism that had been in place before, and then it stopped working properly? But then why was it working sometimes, but not all the time? Strange... and whatever prompted it to repair its setup now, I have no idea.
I'll watch things (ha!) and see how it goes in the future.
","body@stringLength":"787","rawBody":"
So... I don't know what happened, but a couple days ago out of the blue there was a popup that said something like \"1Password wants to use TouchID\". I confirmed this (I rarely actually use TouchID on this machine because the display is closed, but I assumed it may also refer to other similar unlocking mechanisms) and since that time it appears that my watch unlocking works better than it did recently.
I guess that somehow 1Password lost or dropped some sort of registration for this mechanism that had been in place before, and then it stopped working properly? But then why was it working sometimes, but not all the time? Strange... and whatever prompted it to repair its setup now, I have no idea.
I'll watch things (ha!) and see how it goes in the future.
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I'm glad that things are working better now! If the issue returns then let me know and the team and I can help further.
\n
-Dave
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Unfortunately this problem is not resolved, it just happened again this morning.
In the meantime I have seen something a couple of times that I don't remember coming up before either: a little dialog that says something like \"1Password is attempting to activate authentication with your Apple Watch, confirm?\" (I thought about it and I'm not 100% that it mentions my Watch - it could be that it refers to TouchId in general). So I confirm it, probably around three times or so since my last message here, and then for a little while things are good.
It appears that perhaps 1Password somehow loses its integration with the authentication system on the Mac? And then sometimes it attempts to reestablish it, other times it just asks for a password... or something like that. Please let me know if I can give you any information that may help fix this problem.
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I'm sorry that you're still seeing the same issue. Are you able to unlock 1Password using Touch ID or your Apple Watch? Or are you just able to unlock using your account password?
\n
Can you post a screenshot of the message that you're seeing? I look forward to hearing from you.
