Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Former Member
3 years agoPasswords are not showing up on Android for Linked Apps with website credentials
I've been trying out 1password for my family and really enjoying it over other password managers like Lastpass. However, on Android I seem to be having issues with some apps when using credentials th...
1P_Timothy
Community Manager
3 years agoHi @powpow12, thanks for writing in. I'm glad to hear you're enjoying 1Password Families!
I suspect there may be two factors at play here. First off, linking to Android apps works a little differently than linking to a website or to apps on another platform (iOS for example). If you have previously used your Capital One login on their website or with the Android app via another password manager, the item likely does not have an Android app link.
To add the app link to an existing item, you can tap the "Open 1Password" prompt, search for and select your item then tap "Fill & Update Login".
With the Capital One app, 1Password should prompt you to Autofill from the username field (either with your linked item or with "Open 1Password") but I noticed the same prompt does not appear after tapping the password field. If you use the "remember me" feature in the app it may appear that 1Password cannot fill in this app. To help with this, you can set Autofill prompts to below fields:
1. Open and unlock 1Password for Android.
2. Tap the account or collection icon.
3. Tap Settings > Autofill.
4. Tap Display Autofill prompts > Below the fields they relate to.
Now when you tap the username or password field in the Capital One app do you see a prompt from 1Password?
In testing Think or Swim I found a similar issue which was resolved with the steps above. I did find after some restarts of the Think or Swim app I needed to "force" Autofill. To do so you can long press the field then tap Autofill (or ⋮ > Autofill) in the context menu that appears.
Let us know how that goes for you!