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Former Member's avatar
Former Member
4 years ago

passwords created on 1password in chrome not working on 1password for safari?

This is happened on at least 3 sites so far, and seems very odd to me. I tried signing on to a site in 1password on Safari and it would not work. I opened chrome and clicked open 1password, and it signed in just fine. What the heck???


1Password Version: 1password 8 for mac
Extension Version: ver 2.3.7
OS Version: IOS 12.3
Browser:_ chrome/safari

4 Replies

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hi @mwrluthier:

    I just wanted to check back in and see if you're still running into trouble with passwords being different across browsers. Let me know!

    Jack

  • Former Member's avatar
    Former Member

    I'm in the process of switching from my 2017 macbook pro to a new macbook air M1. In the process I decided to try running on Safari, since it is the product provided with the mac - i had previously run exclusively on chrome. I'll keep this string in my email and let you know if i can further nail down exactly what is going on here.

    Thanks for your prompt response.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hi @mwrluthier:

    That definitely doesn't sound like the experience we want you to have. Just to confirm, if you click Reveal on the password in this Login item in 1Password in both Chrome and Safari, are they the same password?

    Let me know, and I'll be able to take a closer look.

    Jack

  • Former Member's avatar
    Former Member

    Oh, and I failed to say that the passwords were created using the chrome extension, likely in version 7 of 1password