Forum Discussion

Appfel's avatar
Appfel
New Contributor
2 years ago

Passwords not saved correctly

Hello! I am using 1Password on my iPhone and when I add a new entry or change an entry in iPhone app, once I save I get the form again with empty email and password field. But the entry is saved alre...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello Appfel! 👋

I'm sorry that you're seeing an item's old draft appear when using 1Password for iOS. It sounds like you might be running into an issue that our development team is investigating. The next time that you run into the issue can you try these steps as a workaround:

  1. Tap Cancel on the item draft that appears.
  2. Wait 2 seconds.
  3. Fully close the 1Password app: Close an app on your iPhone or iPod touch – Apple Support (UK)
  4. Open and unlock the 1Password app.
  5. If you see another draft, repeat steps 1-4 again.

The results will tell me more about the situation so that I can advise further. I look forward to hearing from you.

-Dave

ref: dev/core/core#28720