Forum Discussion

Former Member's avatar
Former Member
3 years ago

PayPal passkey crashing 1P/Watchtower passkey disappeared on iOS

I was going through watchtower passkeys to set up available passkey's and noticed PayPal didn't have one set up. I went to the PayPal app to set that up and when saving it to 1Password, the 1Password...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @kodaviz and josephwit! đź‘‹

I'm sorry that you're running into trouble when saving passkeys on iOS. While 1Password is ready to support passkey authentication in iOS native apps, we are aware of an issue on iOS 17 that impacts users from being able to save and use passkeys to sign in.

We are working with our partners at Apple to find a resolution to this issue. You can continue to create and sign in using passkeys, with 1Password, in the Safari app.

On iOS Settings, Passwords, Password Options, what is the correct setting for "Set Up Verification Cods Using:?

You'll want to make sure that 1Password is selected so that you can save you two-factor authentication codes directly into 1Password.

Let me know if you have any questions.

-Dave