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Forum Discussion
jccampbell
4 months agoNew Contributor
Performance issues with 1Password for Mac 8.10.78 (desktop app)
I'm adding to this to avoid creating a new thread on what seems to be related. Mac OS 15.5 1Password 8.10.78, on various M series Macs. The app itself is incredibly slow. Even typing in any field tak...
- 3 months ago
Hello folks,
After investigating the issue, it was found that customers who are running into recent performance issues with the 1Password for Mac desktop app were all using the Intel-based version of 1Password on an Apple Silicon Mac.
While our installer will install the correct version of 1Password for your Mac, you might have ended up with the wrong version if you migrated the 1Password app to your current Mac from an older Mac. Using the Intel-based version of 1Password on an Apple Silicon Mac isn't supported and it can result in performance degradation.
Our team can help verify that you're affected by this issue and then help you move over to the correct version. Please create a diagnostics report from your Mac:
Send a diagnostics report (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/performance-issues-with-1password-for-mac-8-10-78/156925
- Your forum username: username
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
NeutralMutation
4 months agoNew Contributor
Very slow performance in 1Password for Mac 8.10.78, immediately after updating to this version. Long time 1Password user (1Password Pro v2.1 via App Store July 2009). On a Mac mini M4 32/2TB, Sequoia 15.5.
Overall just very slow to unlock, enter search text, return search result, edit, save edit. All seem to have a 3-5 second delay before I see any activity. I'm a heavy user, in and out of the app most of the day. Any more feedback about this latest update and what could be causing this noticeable showdown?
Milo
4 months agoNew Contributor
All that and when a field shows up to fill in username-pass nothing shows up or no response. When i click the 1password icon on my menu in the browser then the login for that website shows up. No matter what i do it doesn't show in the field to fill in credentials. 7 of 10 times its this way. A restart of my browser sometimes helps, but this time nothing. Paying and have to fill in manually!!! takes more time trying to get it done how it supposed to be.
I'm getting tired of this, the whole purpose of this app has become useless.
So yes it becomes slow, unreliable and useless.