Forum Discussion

mikemasin's avatar
mikemasin
New Contributor
4 months ago

Persistent restart to update

I just uninstalled the stable version and installed the 8.10.80 beta.  When 1P launches it prompts to restart but the link isn't active. (Later dismisses the message.)  About shows this (and restart ...
betas
windows
Stanzilla's avatar
Stanzilla
Occasional Contributor
4 months ago

Same here, do you guys need more diagnostics data?

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 months ago

    Stanzilla​ 

    I'm sorry that you're seeing the same issue. I'd like to ask you to create a diagnostics report from your Windows PC:

    Send a diagnostics report (Windows)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/persistent-restart-to-update/157012/replies/157688
    • Your forum username: Stanzilla


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave