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netsecguy's avatar
netsecguy
New Contributor
10 months ago

Personal email suggested instead of saved email address

I am experiencing an issue where I have a saved record for a website.  When I navigate to that URL the suggested userid is my personal email - not my corporate email which I saved for that website.  ...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 months ago

Hello netsecguy! 👋

I'm sorry that you're not seeing correct login credentials on Yahoo.com. Just to clarify, are you seeing the wrong email address in the suggestion itself? Or is the correct email address visible in the suggestion but the wrong one is being filled in the "Username, email, or mobile" field on Yahoo's website: 

The screenshot that I posted above is what the suggestion looks like. Is that what it looks like on your end as well? 

If you save a new login item for Yahoo in 1Password with your corporate login credentials, then does the new login item fill correctly? 

-Dave

  • netsecguy's avatar
    netsecguy
    New Contributor
    10 months ago

    Dave. Thanks for getting back. It is not on the Yahoo site where my issue exists. Rather another URL. That URL asked for a login. The login I saved for that site is not available as an option. Rather only my default personal email I used to get 1Password is offered. 

    I have deleted the password record and rebuilt several times. The URL is the exact URL leveraged to login. It seems as if no password is saved for the URL then it offers a default password and this is what I am seeing. It is ignoring the fact there IS a password available for that site. 

    Thoughts?