Forum Discussion

Hans's avatar
Hans
New Contributor
6 months ago

Pop-up interference

Hi.  Is there a way to disable the pop-up for certain websites?  Using Safari and Chrome extensions.   
browser extension
feature request
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Hello Hans! 👋

Thank you for reaching out! Could you tell me a little more about which pop-up you're referring to? Is is the suggestions menu when you click on a username or password field on a website? Or the pop-up that opens when you click the 1Password icon in the browser's toolbar? Are you able to post a screenshot?

Can you also tell me what interference is occurring and on which websites? I'd like to report this to our development team so that we can get the issue fixed. 

-Dave

  • Hans's avatar
    Hans
    New Contributor
    6 months ago

    The former. The site is contacts.google.com. A pop up appears while I’m trying to add another contact. Google suggests addresses while typing into the address field, with the most likely at the top. That top suggestions are covered up by the 1pw extensions pop up. I’d like the ability to exempt that site and probably others. 

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      6 months ago

      Hans 

      Thank you for sharing the address of the page. I see that our developers already have a work item open to look into improving 1Password's behaviour here and I've added your report to the work item as well. For the time being, try the following: 

      1. Right-click on the page in question.
      2. Click 1Password - Password Manager > Hide on this page.


      1Password should no longer make suggestions on that page or offer to save logins. 

      -Dave

      #34033