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System
Super Contributor
2 years ago

"Press the 1password icon in your browser toolbar to unlock" message

This discussion was created from comments split from: "Press the 1password icon in your browser toolbar to unlock" & Lost Touch ID functionality..
browser extension
Former Member's avatar
Former Member
2 years ago

I experience the same issue, tried reinstalling 1password app + browser extension + Macbook restart.
1Password for Mac 8.10.13 (81013005)
1Password in the browser 2.14.1
MacOS Ventura 13.5.1 (22G90)

My observations are that the "Press the 1password icon" message only appears when I close the app using close button or Cmd+W/Cmd+Q shortcuts. If the app is running (even if locked), the "Press the 1password icon" message does not appear.
So it seems to be related to the background app helper.

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I experience the same issue, tried reinstalling 1password app + browser extension + Macbook restart.
\n1Password for Mac 8.10.13 (81013005)
\n1Password in the browser 2.14.1
\nMacOS Ventura 13.5.1 (22G90)

\n\n

My observations are that the \"Press the 1password icon\" message only appears when I close the app using close button or Cmd+W/Cmd+Q shortcuts. If the app is running (even if locked), the \"Press the 1password icon\" message does not appear.
\nSo it seems to be related to the background app helper.

","body@stringLength":"532","rawBody":"

I experience the same issue, tried reinstalling 1password app + browser extension + Macbook restart.
\n1Password for Mac 8.10.13 (81013005)
\n1Password in the browser 2.14.1
\nMacOS Ventura 13.5.1 (22G90)

\n\n

My observations are that the \"Press the 1password icon\" message only appears when I close the app using close button or Cmd+W/Cmd+Q shortcuts. If the app is running (even if locked), the \"Press the 1password icon\" message does not appear.
\nSo it seems to be related to the background app helper.

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