Forum Discussion

krbr's avatar
krbr
New Contributor
3 years ago

Pressing Option key to reveal hidden passwords stops working after restarting 1Password

After I fully quit 1Password (using the menu bar icon) en then restarting it again, pressing the Option key to reveal hidden passwords no longer works. If I toggle the option off and on again in the settings, it works again (until the next restart).


1Password Version: 8.10.9/81009012 BETA
Extension Version: Not Provided
OS Version: macOS 13.4.1
Browser: Not Provided

47 Replies

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team

    vishalsheth

    Toggling "Hold Option to toggle revealed fields" off and back on may well help shake this loose, as mentioned above, so if you haven't tried that already, give it a go.

    You can also try pressing ⌘R (Command–R) to show or hide concealed fields. This doesn't have a setting, so should always work.

    If you can try both of those to see if they help when you notice that holding ⌄ Option doesn't work, that would be helpful in our research for this.

  • vishalsheth's avatar
    vishalsheth
    Super Contributor

    I'm not able to view the password when I select reveal. There's serious issue with 1password. How am I supposed to work? This is the reason 1pw7 was better. I never faced such issue.

  • Former Member's avatar
    Former Member

    Update: I just experienced this again. There was no app update. Simply a restart of my mac.

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team

    vishalsheth

    Thank you for the report. Our engineers are aware of this issue. I've flagged it for them again to see if we can get it on the short list for bug fixes.

    Ben

  • vishalsheth's avatar
    vishalsheth
    Super Contributor

    The option key has stopped working. I’ve turned on the option to view the password by presenting option key. It’s not working now. I have to restart 1Password.


    1Password Version: 8.10.9
    Extension Version: 2.12.0
    OS Version: 15.5
    Browser: Not Provided

  • Former Member's avatar
    Former Member

    Even with the pref set on and checked, the Option key to reveal pw has stopped working for me at least twice recently. Toggling off and on again seems to fix it, at least in the short term. Will the 1P team please look into this and debug the issue?


    1Password Version: 1Password for Mac 8.10.9 (81009046)
    Extension Version: Not Provided
    OS Version: 13.5
    Browser: Not Provided

  • Hello krbr! 👋

    Thank you for reporting the issue! I can reproduce the issue as well when using the latest nightly and I've filed an internal work item so that our developers can investigate this further.

    -Dave

    ref: dev/core/core#22935