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MikeA01730's avatar
MikeA01730
Frequent Contributor
2 years ago

Privacy.com Feature in 1Password Firefox Extension Stopped Working

Hi,

The privacy.com support in the 1P Firefox extension had been working for me for a long time but starting about 2 weeks ago it fails anywhere I try it. I click on the password field of a form, 1P displays a list of credit cards including the Privacy.com create option, I click on that option, I see the Privacy.com create card dialog box, I fill it in and click On Create and Fill, I see the dialog asking permission to fill in the fields, I click OK, and then nothing happens. The dialog box stays there as if I hadn't clicked OK. No new 1P entry is created for the card, but if I look at the Privacy.com web site I see that it did create the new card. If I click on OK again the same thing happens: the screen doesn't change, no 1P entry is created, but a new Privacy.com card is created. The only way to proceed is to X out of the dialog box, make a new 1P credit card entry from the Privacy.com web site and manually copy the card info it, and then use that entry to fill in the web site form. This just happened on the Consumer Reports Magazine web site at https://subs.consumerreportsmagazine.org/pubs and it's also happened on the Toggled Lighting web site at https://store.toggled.com/ and (I think) at https://www.ezdrivema.com/.

I tried reinstalling the 1P Firefox extension but it still doesn't work. I didn't know what else to try to make it work.

How can I get this working again? I really miss it!

Thanks,
Mike


1Password Version: 8.10.9
Extension Version: 2.13.0
OS Version: Windows 10 22H2
Browser: Firefox

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