Forum Discussion

patherton74's avatar
patherton74
New Contributor
2 years ago

Problem Connecting with Edge browser

Hi, I have both Edge and Chrome installed on my Windows desktop device, as well as the latest Windows 1PW client. When I view the status of my extension in Chrome it says it is connected to the desk...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey patherton74,

I think it would be useful if we could take a closer look at some logs and see why 1Password in your Edge browser is having a hard time connecting with your 1Password app.

I'd like to ask you to send over a console log from Edge as well as a diagnostics report form your 1Password app:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!