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Former Member's avatar
Former Member
3 years ago

Problem importing 1Password 7 to family account

I have the 1Password 7 app on a Mac. I was invited to join a family account. I am able to log in to the family account created for me, but the 1Password 7 contents aren't there. I don't see how t...
macos
Former Member's avatar
Former Member
3 years ago

1P_Tommy

Thanks. I updated to 13.6. I also noticed this line in the data movement link you provided:

If 1Password doesn't ask you to add your account to the app, open and unlock 1Password for Mac, then choose Account > "Sign in to Account" and enter your account details.

I don't know if this alternate way would've worked on its own, but between the two, I was able to successfully populated the account on the family account.

Many thanks for the help.