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colomark
5 months agoNew Contributor
Problems starting 1Password
I run 1Password's application and browser add in on a Ubuntu 25.04 laptop with V1.80.125 of the Brave Browser. When I boot the computer in the morning the first time I launch 1Password from either the browser add in or the app it fails to login and offers to send a report of the failure (I say yes). Sometimes the app will then come up and ask for my credentials, but most times I have to launch it again to login. I have it set to not log me out after a period of non use so I don't often see this happen more then once per re-boot. There have been a few occasions when it does seem to time out and ask me to login again later.
This has been going on for months now. I was hoping by sending in the report every day that it would some day be addressed, but I guess not. This does not happen on my wife's Windows PC running Chrome or my Android Phone.
I did a test just now by rebooting my PC and not starting any programs. I then started the 1Password app and it did fail as usual. I then re-booted again and this time I started Chrome and used the 1password app to successfully login without the error.
I keep the app and the browser add in updated to the latest versions. I have uninstalled and reinstalled the browser add in and the app several times, but nothing changes.
I sent a diagnostic report to 1Password support this morning. My support ticket ID is BMY-72888-787
Any suggestions?
2 Replies
- colomarkNew Contributor
Ugh
- AJCxZ0Silver Expert
This is a known and very long-running problem affecting some Linux platforms including Ubuntu.