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Former Member's avatar
Former Member
4 years ago

Problems with Firefox on MacOS Monterey

After the update to MacOS Monterey, Firefox did not start anymore. A clean new installation worked, but only until I installed the 1Password extension. It crashes immediately after the start.

Is this a known issue? What can I do?

Thanks in advance!

P.S.: It seems, that the Version is of 1Password is 4.7.5.90, 18. Oktober 2019, thus very old. It does/did not ask me to use a newer version. Is 1Password X the successor?

1Password Version: 7.9.2
Extension Version: Firefox 95. Can't check the version of the xtension because of crash.
OS Version: MacOS12.1

browser extension

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  • Former Member's avatar
    Former Member
    4 years ago

    Hey @fieten ,

    The successor is the newer "1Password for the browser" (previously known as 1Password X), yes. Please do install it and remove the current extension you have from Firefox: https://support.1password.com/getting-started-browser/
    Does it still crash?

    @GPW That is a different issue. If clicking on the 1Password icon does nothing, please try right-clicking it, then select "Settings" and turn off the "Integrate with 1Password app" option there. Does that allow you to click the extension and unlock it?

  • Former Member's avatar
    Former Member
    4 years ago

    I have the same problem. I eventually got the icon to appear, but it is locked. See attachment.