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Forum Discussion
zondi
3 years agoOccasional Contributor
QR Code and IAM Identity Center
On both macOS 13.1 + 1Password v8.9.12 and pop_OS (Ubuntu) + 1Password v8.9.10+ Chrome v109.0.5414.6, 1Password are unable to scan the generated QR code.
Says No QR Code found.
Even taking a sc...
AliH1P
1Password Team
3 years agoHey zondi, thanks for the screenshots. I noticed that there is an attempt to add 2FA using a Passkey rather than an authenticator application.
I recreated a similar environment and can see that a user should be presented with the following options:
Selecting Authenticator app will present the user with a QR code that 1Password can recognize and add a one-time password for. I tested this using both the desktop application and extension and it works well.
On the other hand, selecting Security key and cancelling the initial prompt results in the request to create a passkey:
The subsequent QR code after selecting "different device" is not for a time-based one-time password and won't work with 1Password.
I'm not very familiar with the IAM Identity Center, but let me know if you have the option to add via authenticator app and whether that works with 1Password.
Ali