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Forum Discussion
"QR code Detection Failed" message attempting to scan QR
In 1Password app, I am trying to enable MFA for a site
I select the "Scan QR Code" button and I get this message
Note that I have allowed screen recording permissions
...
1P_Dave
Moderator
Moderator@the_actual_jlamoree
That's fair enough, the diagnostics report would help narrow down on the issue that's occurring on your Mac but I can still investigate as far as possible here on the forums. To answer your initial question:
I am very interested to know if this feature is functional under any circumstance.
Yes, this feature should be working. I just took a screenshot of the 2FA QR code for my ProtonMail account and opened it on my Mac using the Preview app. 1Password 8 for Mac was then able to detect and save the one-time password from the QR code.
Our developers do have an internal work item open that might be relevant to the issue. Can you tell me if you've tried to use 1Password 8 for Mac to save the one-time password for an account by displaying the original QR code on that website in the browser and not by displaying the extracted QR code from OTP Auth (or by opening the QR code that you extracted from OTP Auth in the browser)?
-Dave
ref: dev/core/core#19783
