Forum Discussion

Former Member's avatar
Former Member
3 years ago

"QR code Detection Failed" message attempting to scan QR

In 1Password app, I am trying to enable MFA for a site I select the "Scan QR Code" button and I get this message Note that I have allowed screen recording permissions ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

edweb

Thanks for the reply. When a QR code is open in the browser on your Mac, you should be able to click on Scan QR Code from the 1Password pop-up. Please see the following screenshot:

Can you post a screenshot of what you see in this location in the 1Password pop-up on your Mac when a QR code is open in the browser?

-Dave