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Forum Discussion
csteifel
11 months agoNew Contributor
QR code scanning issues via browsers on windows
I'm trying to add a one-time passcode to one of my accounts that I have a QR code copied to my clipboard, and also just pasted into ms paint. I'm trying to use the website to scan the QR code, howeve...
csteifel
11 months agoNew Contributor
Apologies for the confusion. This issue was not via the extension, there was a button on the one time passcode field on my.1password.com while I was editing an entry. Hovering over it said it would work with things copied to the clipboard (which is what I was trying to do) or on screen (which is why I invoked ms paint as a alternative attempt), and clicking on it gave the exception message that I posted above in the dev console.
Your documentation even says that it should work via clipboard or on screen:
https://support.1password.com/one-time-passwords/
Interestingly today the button no longer exists while editing the one time password field on my.1password.com and it is now just a regular text box:
So perhaps someone on the development team noticed this was broken and took it down already while it's fixed?