Forum Discussion

Former Member's avatar
Former Member
4 years ago

Quick access crashes 1Password under Wayland

I have 1Password installed via .deb. If I run this command: 1password --ozone-platform=wayland --enable-features=WaylandWindowDecorations --quick-access & The first time I run it, and 1Passwo...
linux
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @arip, I'm sorry to learn of this issue. Thanks for letting us know it happened.

I'll be happy to look into this for you. To start, I'll ask you to send us some diagnostics from your 1Password app, which can help us narrow down the specifics.

How to Send Us Diagnostics from Your Linux Device

First, try to replicate the issue as you've described it in your post. Then:

  1. Open the 1Password for Linux app on your device (the GUI).
  2. Press alt. A menu will appear at the top of the 1Password window. Click the 3-dot icon (...).
  3. Select File > Settings > Advanced > Send Diagnostics.
  4. Select Reveal to see the directory where the diagnostic file was generated.

Then, attach that file to an email to us - you can reach us at support+linux@1Password.com. I'll let you know what we find and we'll do our best to expedite a solution for you.