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Former Member's avatar
Former Member
3 years ago

Havin trouble with Extentions in Chrome and Safari

hey com,

i have a new macOS air mac for work and i am installing everything from scratch and not transfering my old data from my last lap top. (the last one is 2 years old and was a mac book pro).

We use 1password at the company. i downloaded it today, installed it and logged in without problems.

Now i wanted to use chrome as my main browser and downloaded the extension.

Like on a hotel booking website, we have multiple accounts for different companies.

Normally 1 password showed mit the account names in a dropdown menu and i could easily switch between the accounts.

Now one password doesnt show me any accounts.

It only show me suggested passwords und always my email address as a account name.

Doesnt mather which website i try to log in.

I switched to safari and installed there the extension, but it is still the same problem..

Does anyone can help me out?

Thanks in advance!

greetz,
Niels

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

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Quick Access stopped working in 8.2.2-29.NIGHTLY

\n\n

Neither the keyboard combination, nor explicitly choosing the Open Quick Access option from the 1PW tray icon menu works. It worked properly until yesterday, so something must have been gone south in the latest nightly build.

\n\n
\n\n

1Password Version: 8.2.2-29.NIGHTLY
\nExtension Version: Not Provided
\nOS Version: Windows 10

","body@stringLength":"435","rawBody":"

Quick Access stopped working in 8.2.2-29.NIGHTLY

\n\n

Neither the keyboard combination, nor explicitly choosing the Open Quick Access option from the 1PW tray icon menu works. It worked properly until yesterday, so something must have been gone south in the latest nightly build.

\n\n
\n\n

1Password Version: 8.2.2-29.NIGHTLY
\nExtension Version: Not Provided
\nOS Version: Windows 10

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Quick Access stopped working in latest nightly","moderationData":{"__ref":"ModerationData:moderation_data:130452"},"body":"

@BSi, we appreciate the confirmation! :+1:

\n\n

Have a great day!

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Thanks ag_mike_d for the quick reaction, I can confirm that it works again properly in the 8.2.2-30.NIGHTLY build :)

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Hey @BSi, thanks for the update. This issue was with Windows and Linux. The team had just published version 8.2.2-30.NIGHTLY which has resolved this issue with Quick Access. When you have a moment, can you update to this latest Nightly and let us know if you have any further issues accessing Quick Access? Thanks! :)

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Hi ag_mike_d, thanks! As as addition, I noticed that while the keyboard shortcut clearly does not shows the Quick Access window, while 1PW is locked, it properly triggers the unlock mechanism, so it triggers Windows Hello in my case for authorization, however even after proper authentication, the window won't get displayed. This means that the issue is not with the KB shortcut itself, but with the Quick Access window handling.

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Hi @BSi, thanks for reporting this issue with Quick Access not working in the latest Nightly. The development team is currently looking into this! :)

\n\n

ref: dev/core/core#9972

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I also found this bug. That's why I went back to latest beta where Quick Access is working again. :)

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