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Forum Discussion
Dave47
3 years agoOccasional Contributor
Quick Access window disappears unexpectedly
I am encountering some unexpected behavior when I bring up the Quick Access window,
either via Ctrl-Shift-Space or by right clicking on 1Password icon and selecting Open Quick
Access.
There a...
AliH1P
1Password Team
3 years agoHey Dave47, thanks for reaching out.
I was able to reproduce this behavior with Windows Focus Mode set to Mouse. However, this appears to be the expected behavior as Quick Access is meant to disappear when another window is focused. With that said, I'll pass this along to our developers to see if there are any changes that can be made here to distinguish between windows that are focused and those that are raised.
Regarding the second issue you mentioned, I was also able to reproduce this behavior and this is directly related to the above. While it appears that this behavior is random, I noticed it only occurs depending on my mouse position prior to invoking Quick Access. If my mouse is positioned where the dropdown of search results appears, once I've narrowed my search and the other results disappear then the mouse will focus whatever is in the background and Quick Access will disappear. Here's a demonstration:
I hope this information is helpful! Let me know if you have any questions.
Ali