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Forum Discussion
Randomly being prompted to authenticate on 8.10.24, is this a bug? or just weird configuration?
shortly after I logging on my Mac, I am prompted to unlock 1Password even if I am not trying to use it. this has started happening within the last week or so.
I have not tried restarting my Mac yet...
1P_Dave
Moderator
ModeratorThank you for the reply. Please restart your Mac and then, if the issue occurs again, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/144441/randomly-being-prompted-to-authenticate-on-8-10-24-is-this-a-bug-or-just-weird-configuration
- Your forum username:
passwordguy - A screenshot of the prompt that you see.
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
