Re: Unable to create a passkey on SwissID website

Hi team and community,

I’m a long-time 1Password customer in Switzerland and I’ve run into a roadblock with SwissID, our national digital identity. SwissID requires passkeys from FIDO2-certified providers. While 1Password can store passkeys, it isn’t recognized as a certified FIDO2 passkey provider, so SwissID rejects it.

SwissID states: “Only password managers that are FIDO2-compliant are supported. Many password managers can store passkeys but are not compliant themselves and are therefore not permitted by SwissSign for security and regulatory reasons.”

This matters because SwissID is widely used and backed by major Swiss institutions. It’s tied to Swiss Post and SBB, and it’s accepted by many services across e-government, healthcare, finance, media, and e-commerce. That means many of us in Switzerland can’t rely on 1Password passkeys for important, regulated logins.

Given 1Password’s membership in the FIDO Alliance and the global shift to passwordless authentication, FIDO2 certification as a passkey provider feels like the logical next step. It would let customers use 1Password for SwissID and other services that require certified passkey issuance, reducing the need to juggle multiple authenticators.

Is full FIDO2 certification as a passkey provider on the roadmap? If yes, is there any rough timeline you can share?

Thanks for considering this. 1Password is a tool I trust and want to keep using everywhere it counts.

Best regards,
David Libby
Zürich, Switzerland