Forum Discussion
Default to fingerprint unlock on 1Password 8?
On the Mac (as well as on Windows and Linux), our developers have created an integration feature called "Shared Lock State" that allows the 1Password app to communicate with 1Password in the browser. I'm not a developer myself but my understanding is that on iOS we're unable to build the same sort of integration between the app and the browser extension because of how iOS sandboxes apps as well as limitations in the APIs available to us in both iOS and Safari.
That being said, integration between the app and the browser extension on iOS is something that I wish for as well and I've filed a feature request for this on your behalf. Thank you for the feedback. 🙂
-Dave
ref: PB-31394968
Thank you for the update. If the issue occurs again then please send in a console log while the issue is happening:
Attach the file to an email message addressed to
support+forum@1password.com
and send it using the email address associated with the account experiencing the issue.With your email please include:
- A link to this thread: https://1password.community/discussion/146150/personal-vaults-greyed-out-when-trying-to-create-a-new-password-only-work-vaults-available
- Your forum username: sososo
- Please do not post the console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
Sososo sorry for the late reply 1P_Dave ;)
The account is not frozen and I am able to edit records in my family account. I find it odd that the default isn't chosen. That said, I wanted to reproduce the error on sites I already have an account for and sites I never created an account on but it all works fine now. The default is my private family vault.
Is this a problem you have seen before? It's not my first time and it's an easy work around to manually create it. If it happens again, I'll update the post. If you have an answer to my intermittent problem, I'm all ears.
Thanks.
Hello sososo! 👋
I'm sorry that you're unable to save logins into your personal 1Password account. As a start, make sure that your 1Password account isn't frozen: If your 1Password account is frozen
If the account isn't frozen then can you tell me if you're able to create and edit items using your family account in the 1Password for Mac app (not the browser)?
I look forward to hearing from you.
-Dave