Forum Discussion
1Password 8 + 1Password for Safari = very slow Safari
I just submitted this review on the Apple App Store. There is a significant performance degradation in Safari when using 1Password 8 with the 1Password for Safari extension (available on the Mac App Store).
This extension when implemented with 1Password 8 for Mac significantly slows down Safari. It's noticeable when you start Safari (takes longer), and the application itself is just bogged down too. I never had this issue with 1Password 7. This performance hit exists on my Intel an M1 based Macs. Just for giggles, I ran the Speedometer benchmark in Safari with the extension enabled and disabled. There's close to a 100 point difference, so this is measurable.
I removed this extension and 1Password 8 from my Macs, reinstalled 1Password 7, and all is well again. If 1Password 7 is working for you, do not upgrade to this until the kinks are worked out. I'm holding off for now.
1Password Version: 8
Extension Version: 2.3.3
OS Version: 12.3.1
20 Replies
- steph_giles
1Password Team
Hey bennett,
I'm sorry for the trouble you have been experiencing but I'm glad the steps have improved things for you. I hope things are smooth sailing from here on but please let us know if there is anything else we can help with at all!
- bennettNew Contributor
@Joy_1P I've been having issues with Safari performance for the past few weeks, and stumbled onto this thread while troubleshooting (1Password extension has been slow too, so I figured they might be related).
I ran through the troubleshooting steps posted above (disable app integration, sign out of account, re-enable app integration) and it seems to have helped pretty dramatically. Cheers!
- steph_giles
1Password Team
Hey @RetroYogi,
I'm sorry for the trouble, could you please also send over some logs so we can take a closer look?
Please attach the reports to an email message addressed to
support+forum@1password.com
with a link to this thread.You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
- Former Member
I am also encountering a slow Safari experience when the 1Password extension (2.4.1) is enabled.
Specifically the app launch is slower on my Intel Mac. When 1Password is enabled Safari takes 3-4 seconds to start. Even when it has just been quit (still in memory). When the 1PW extension is disabled Safari opens within a second. I've done some testing and it seems that my other extensions don't really impact Safari's startup time. - Former Member
Hi @ttyS0, the issue that you're running into is strange. Could you try the following to see if it helps?
- Right click the 1Password icon in your browser toolbar and choose Settings.
- Under General, disable "Integrate with 1Password app".
- Under Accounts & Vaults, sign out of your account.
- Sign back into your account.
- Go back to General, and re-enable "Integrate with 1Password app".
If that doesn't help, I'd like you to try and save a login to reproduce the problem, then send over the following:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.
With your email please include:
* A link to this thread: https://1password.community/discussion/129411/1password-8-1password-for-safari-very-slow-safari#latest
* Your forum username: ttyS0You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
- Former Member
Hi @gmaclennan, I'd like you to reproduce the issue and then send over the following so we can take a closer look at what may be going on:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com.
With your email please include:
* A link to this thread: https://1password.community/discussion/129411/1password-8-1password-for-safari-very-slow-safari#latest
* Your forum username: gmaclennanYou should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
- Former Member
For me, the core functionality just stalls out, which is highly annoying. Sure, it lets me generate a password for a new site, but when I click "Save" the dialog just hangs, never closes. I then end up needing to go through the sign up process again and copy/pasta the generated password. This started happening after the last update.
- Former Member
I've been struggling with Safari being slow for a few weeks now. Interactions like opening new tabs and navigating to the address bar (Command-L) were painfully slow. I thought it was my computer, but I just de-activated the 1Password extension and it's back to normal speed again. Would love a fix to this since I use 1password all the time.
Safari Version 16.0 (16614.1.25.9.10, 16614)
1Password for Mac 8.9.8 (80908009)
MacOS 11.7
MacBook Pro 15-inch, 2019, 2.3GHz 8-Core Intel Core i9 - Former Member
Same for me, 1Password 8 is extremely slow and I frequently see the beach ball when opening it from a browser. Then it takes about 10 seconds to fill in the password. 1Password 7 was nearly instantly.
- Former Member
Similar problem here. It takes probably 5-7 seconds from when I enter my password until the extension opens. With 1Password 7 this was never an issue. I wish I didn't upgrade.