Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

Redundant 1P v7

On my Android Xiomi Poco x3 I was offered the opportunity to upgrade when I opened my existing installation of 1P v7. Following the guide I downloaded and installed v8. Now I have 2 versions on my ph...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
3 years ago

Hello @DiiJay, thanks for your question. After signing in to 1Password 8 for Android and confirming your items are available, you can uninstall 1Password 7 for Android.

If you are or have previously used a standalone vault synced with Dropbox, WLAN, Local Storage or similar, additional steps to migrate your data may be required.

If that might be the case for you, I'd like to ask you to create a diagnostics report from 1Password 7 for Android on your device:

Sending Diagnostics Reports (Android)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks again!