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Forum Discussion
bsarinay
2 years agoNew Contributor
Reliability issues all the time
I'm using 1password on different devices, but mainly Mac&iOS lately. The reliability is terrible in the last times. Reading pinned post about improving reliability in the Mac section f the community ...
1P_Dave
Moderator
2 years agoHello bsarinay! 👋
I'm sorry that you're running into issues with 1Password on your Mac and iOS devices, that definitely isn't right and I'm here to get things working again for you. Let's focus on the Mac first, so that I can better understand the situation, can you share a few more details of the problem you’re experiencing? Any information you can provide, such as an error message and steps to reproduce the issue, will help me understand what’s going on and work on a solution.
For example, when you say that you're unable to sign in what exactly happens? Do you see an error message? When signing into 1Password.eu in your browser doesn't work, are you still able to unlock the desktop app? Or do you see an error message there as well?
-Dave