Forum Discussion

System's avatar
System
Super Contributor
2 years ago

Repeated session expiry errors

This discussion was created from comments split from: Constant session expires tab popping up.
browser extension
Trevor_1P's avatar
Trevor_1P
Icon for Moderator rankModerator
2 years ago

Hi joans 👋

I'm sorry that you're experiencing an issue with 1Password in Chrome where a new tab is opening saying your session has expired and requiring you to sign in. Our developers are currently investigating a few issues that may be related to what you're experiencing. To help us determine what's occurring in your case, could you confirm the following?

  • Does your 1Password account have two-factor authentication enabled? If so, are you using Duo or Okta?
  • Do you have the desktop app installed?
  • In the "Security" section of the extension's settings, do you have "Automatically lock 1Password" toggled off?

Looking forward to your reply.

-Trevor

ref: dev/core/core#27669