Forum Discussion

System's avatar
System
Super Contributor
4 years ago

Repetitive prompts for 1Password account password on the iPhone

This discussion was created from comments split from: The 1password app on my iPhone logs out immediately and I have to re-enter the master password..
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

Hello @CraigTorell! 👋

I'm sorry to hear that you're having issues with unlocking 1Password on your iPhone. Note that I've split your question into a new thread so that we can focus on your issue specifically. :)

The behaviour that you mentioned is a limitation of our integration with the iOS Password AutoFill feature - when going through Password AutoFill's interface to open 1Password, 1Password is opening in a more restricted mode than when you launch the main app itself, and in this more restricted mode 1Password requires that you authenticate in order to fill and save your passwords.

1Password does store an obfuscated secret in your iPhone's Keychain when you enable Face ID however this secret is encrypted so that only 1Password is able to read it and it never leaves your device. You can read more about Face ID security here: About Face ID security in 1Password for iOS. As the security article states:

  1. Your device must be unlocked for the secret to be accessible.
  2. Your device must have a device passcode set. If you turn off your device passcode, the secret is deleted.
  3. The secret cannot be restored to a different device.
  4. The secret is not included in iCloud backups.
  5. Only 1Password can access the secret.

Our implementation of Face ID is secure and I personally feel confident using it on my own devices. However if you'd like to avoid enabling Face ID then you can continue to enter your 1Password account password to unlock 1Password when saving or filling in other apps.